Daniel Tarantino from Cohoes, NY United States
It would be a great service to your customers to include with the casters the correct sized nuts for them. I went to two Home Depots and neither had what I needed. So I called up KCW to find out the correct size for my caster, and then ordered them online. That's a lot of trouble to go to, seeing as you could have just included nuts with the casters in the first place. Otherwise, happy with the casters so far.